Shipping

How long delivery takes

Orders arrive in 7–12 business days after they are placed. That window is the honest one, and we show it on every product page and in the cart rather than at the end — a delivery date is part of the price, not fine print.

Orders are prepared within 1–2 business days and ship from a warehouse in the United States. You will get a tracking number by email as soon as the parcel is handed over to the carrier.

What shipping costs

Shipping is free on every order. It is already included in the price you see; there is no separate charge at checkout and no minimum order.

Where we ship

We currently ship within the United States only.

If a parcel is late or does not arrive

Tracking sometimes stops updating for a few days while a parcel moves between carriers; that is normal and it usually resumes. If tracking has not moved in 7 days, or the delivery window has passed, write to support@dropipoint.com with your order number and we will either replace the order or refund it. You do not need to chase the carrier yourself.

Wrong address

We can change a shipping address only before the parcel ships. Once it is with the carrier the address is fixed. Please check your address at checkout.